Eligibility

You must maintain a complete Crestpal account with a verified email and phone number to participate.

• Accept these terms before generating your referral link or coupon code.
• Keep your profile information accurate and up to date.
• One affiliate account per person unless Crestpal approves otherwise in writing.

Referrals and discounts

Referral links only attribute a sale when a shopper adds items to cart while the referral parameter is present in the URL.

Coupon codes entered at checkout may attribute the same affiliate when valid. Self-referrals are not permitted.

Commission and balance

Commission rates and shopper discounts are set by Crestpal and may change for future orders.

Your affiliate balance reflects approved commission from qualifying paid orders, minus reversals where applicable.

Payouts require a minimum balance, completion of any required identity and payment verification checks, and admin approval before funds are sent.

KYC and payout verification

Before Crestpal releases any affiliate payout, Crestpal may require know-your-customer, identity, contact, tax, fraud-prevention, and payout-recipient verification checks. By participating in the affiliate program and requesting payout, you agree to provide accurate, current, and complete information and documents reasonably requested for those checks.

Requested verification materials may include legal name, phone number, email address, government-issued identification, business registration details, tax information, proof of address, mobile money or bank account details, or any other documents reasonably required to confirm your identity, ownership, authority, eligibility, or compliance status. Crestpal may use internal review and third-party service providers to verify this information.

Crestpal may delay, suspend, reject, reverse, hold, or permanently refuse any payout request where verification is incomplete, documents appear inaccurate or inconsistent, the payout destination cannot be validated, fraud or compliance concerns arise, the affiliate account is under review, or Crestpal reasonably believes release of funds would create legal, operational, financial, or reputational risk.

• You must ensure that all KYC and payout information you provide is truthful, current, and belongs to you or to an entity you are authorized to represent.
• If your verification details change, you must promptly update Crestpal before requesting or receiving further payouts.
• Completion of KYC review does not guarantee payout approval if other program, fraud, compliance, reserve, reversal, or operational concerns apply.

Prohibited conduct

Affiliates must not engage in fraud, spam, misleading claims, or attempts to bypass program rules.

• No self-referrals or checkout abuse.
• No automated code testing or discount exploitation.
• Crestpal may suspend affiliates who violate these terms.